Dear Valued Patients,

On Friday, Premier Ford announced that Toronto will be moving into lockdown on Monday, November 23, 2020.

We want to assure you that within those restrictions hearing aids and audiology continues to be an essential service and therefore both of our offices will remain open for your upcoming appointments.

Keeping our patients and staff members safe is our top priority and therefore we will continue to follow strict safety protocols to keep you safe and comfortable.

What can you expect when you come to our office?

• You will be screened for COVID-19 both before your appointment and upon arrival at our office.
• You will be asked to sanitize your hands and your temperature will be taken with a touchless thermometer when you arrive for your appointment.
• Due to physical distancing requirements, our waiting rooms have limited capacity and as such, you may be asked to wait outside of our offices.
• Appointments will be spaced out to allow for physical distancing and disinfecting between patients.
• We are limiting the number of people in the office.  Most patients will be required to attend appointments alone, but depending on the nature of the appointment, someone may be allowed to accompany you.
• You will be required to wear a face covering while in our office
• Our staff will be wearing personal protective equipment.

During the holidays we will continue to see patients and available by phone or email. Patients who wish to come into the office must book an appointment. Please see below for our holiday hours:

December 24 (Christmas Eve) – closed at 1pm
December 25 (Christmas Day) – closed
December 28 (Boxing Day Observed)  – closed
December 29 – closed at 1pm
December 30 – closed at 1pm
December 31 (New Years Eve Day) – closed
January 1 (New Years Day) – closed
January 4 – resume normal schedule

The staff at Union Hearing Aid Centre are excited to see you and will provide you with the same level of care that you have been accustomed to in the past.  If you have any questions or concerns please contact our office.

Sincerely,

Union Hearing Aid Centre Ltd.